Privacy Policy

Privacy Policy for Dorcax Primary Home Care

Last Updated: 23rd November, 2023

At Dorcax Primary Home Care, we understand the importance of privacy and are committed to protecting the confidentiality of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect:

We collect both personally identifiable information (PII) and non-personally identifiable information. The information we collect may include, but is not limited to:

  • Contact information (name, address, phone number, email)
  • Medical and health information
  • Information related to the use of our services
  • Payment and billing information

2. How We Use Your Information:

We use the information we collect for the following purposes:

  • Providing and managing our services
  • Personalizing and improving user experience
  • Communicating with users about their care and services
  • Billing and processing payments
  • Complying with legal obligations

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent. However, we may share information with trusted third-party service providers who assist us in delivering our services, provided they agree to keep the information confidential.

4. Data Security:

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking:

We use cookies and similar tracking technologies to enhance user experience and collect information about how our services are used. Users can manage cookie preferences through their browser settings.

6. Your Choices:

Users can choose to provide or withhold certain information, but this may affect their ability to access certain features of our services. You may also update or correct your information by contacting us.

7. Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a child under 18, we will promptly delete such information.

8. Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Users are encouraged to review this page periodically for any changes.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us.

By using our services, you consent to the terms outlined in this Privacy Policy. Thank you for entrusting Dorcax Primary Home Care with your care and information.